Voxxy Agent’s Senior Developer’s case studies

Case Study 1: AI Call Agent Boosts Revenue by 37% for Multi-Location Medical Clinic

Client: Reviva Medical Group – 12-location dermatology and wellness clinic

Industry: Healthcare

Challenge:

The clinic was losing patients due to missed calls, long hold times, and scheduling friction. Staff were overwhelmed with routine appointment calls and couldn’t focus on high-value patient care.

Solution:

  • Deployed a voice AI agent across all inbound phone lines
  • Integrated with the clinic’s EMR system (Athenahealth) via Make
  • Handled appointment booking, confirmations, rescheduling, and cancellations
  • Added outbound reminder and follow-up call flows

Results After 90 Days:

📈 37% increase in booked appointments (from 3,400 to 4,660/month)
📞 81% reduction in missed calls
🕒 Saved 95+ staff hours/month previously spent on scheduling
💰 $118,000 estimated new monthly revenue from captured bookings
🔁 ROI in under 45 days

“Patients love it. We’re finally not missing opportunities, and the front desk can breathe again.” – Operations Director

Case Study 2: 4X Lead Conversion for HVAC Business Using Agent AI Sales Calls

Client: AirSure Comfort Co. – Regional HVAC repair and installation service

Industry: Home Services

Challenge:

Web form leads were going cold fast. Staff couldn’t follow up quickly enough during busy season, and conversions were low (just 9%).

Solution:

  • Built an AI outbound sales agent triggered the moment a user filled out a web form
  • Integrated with their CRM and booking system via Make
  • AI agent qualified leads, explained services, scheduled consultations, and sent confirmation texts
  • Added weekend and after-hours coverage with AI follow-ups

Results After 60 Days:

🔥 Lead-to-booking conversion jumped to 38%

💸 $262,000 in new revenue generated in 2 months
📉 Dropped average response time from 5+ hours to <2 minutes
💼 100% of after-hours leads handled autonomously
📊 8X ROI on VoxxyAgent subscription

“It’s like hiring a 24/7 closer that never sleeps or drops the ball.” – Sales Manager

Case Study 3: National DTC Brand Adds $1.1M in Revenue with AI Voice Ordering

Client: Glamoré Skincare – Fast-growing DTC eCommerce brand

Industry: Retail / Beauty

Challenge:

The brand had a large older customer base that preferred calling over using the website. Human agents couldn’t scale to meet demand during promos, leading to lost sales and long wait times.

Solution:

  • Launched a voice ordering line using Retell + VoxxyAgent
  • Integrated with Shopify via API and Make to place real-time orders
  • AI guided customers through product selection, upsells, and payment
  • Deployed during two major seasonal sales

Results After 45 Days:

📦 7,400 orders placed by AI agents
🧴 22% average order value increase due to upsell scripting
💵 $1.1 million in new revenue driven directly by AI
🤖 98.6% call containment (very few needed human help)
💬 Positive sentiment from over 90% of customer reviews

“This blew us away. It was like adding an elite sales team without adding headcount.” – VP of Growth